What is Personal Information?
The types of personal information that we collect will depend on the nature of your dealings with us. For example, we may collect personal information directly from you when you:
- Subscribe to a newsletter or register to receive brochures (e.g. through Coco's Wealth Of Health’s website or the use of the Coco's Wealth Of Health Media Gallery)
- Apply to attend an Coco's Wealth Of Health event
- Have business dealings with us (whether as an employee of one of our external service providers, or if you work for a Government Agency we deal with, or in the context of a transaction, or if you volunteer personal information to us)
In each case, we only collect the personal information that we need to carry our specific functions. For example:
If you deal with us in the course of business, we will generally only collect your business contact details (so we can communicate with you for normal business purposes).
Coco's Wealth Of Health will only collect your personal information by lawful and fair means and will not unnecessarily collect personal information. If the information is required by law to be collected, you will be notified of this requirement.
Use / Disclosure
Personal information will only be used for the purpose to which it is relevant and has been collected for, unless:
- You have given your permission to use the information for other purposes
- The information is used to prevent or lessen a serious threat to your life or that of any other person
- The use of the information is required by law or in the enforcement of the law
When personal information is used, Coco's Wealth Of Health will take reasonable steps to ensure the information is accurate, complete and up to date.
Coco's Wealth Of Health will correct any errors in the personal information held about you if the information held about you is inaccurate, incomplete, irrelevant or leaves a misleading impression of you or the information is no longer useful for the purpose it was collected.
Storage and Security
Coco's Wealth Of Health may store personal information about you electronically or in hard copy. Coco's Wealth Of Health will use every endeavour to ensure the information is not misused, lost, accessed, disclosed or modified in an unauthorised manner. In accordance with IPP Guidelines, any personal information stored by Coco's Wealth Of Health are protected by such security safeguards as are reasonable in the circumstances to care against loss, unauthorised access, use modification, disclosure and other misuse. Internal networks and databases which contain personal information are sufficiently protected from unauthorised access.
Online Privacy Issues
Coco's Wealth Of Health's information technology information management system network carries, processes and stores both internal electronic transactions and external transactions, including telephone, e-mail, Internet and Intranet activity.
Consumer Research Information
At various times, Coco's Wealth Of Health collects personal information from direct and online marketing, online information requests, consumer surveys, interviews, competition entries and promotional media.
Some Coco's Wealth Of Health web pages use "cookies", which are small files that may be placed on your hard disk for record-keeping purposes. A cookie helps us remember who you are. Cookies can make your subsequent visits to the web page simpler and more seamless. You can set your browser to notify when you receive a cookie, giving you the chance to decide whether or not to accept it. (However, by not accepting cookies, some web pages may not display properly or your may not be permitted to access certain information). A server cannot find out a name or email address, or anything about a user's computer, by using cookies.
Some Coco's Wealth Of Health web pages use "tracking cookies" which makes a record of your visit and logs the following information for statistical purposes - the user's server address, the user's top level domain name (e.g. .com, .gov, .au, .uk, etc), the date and time of the visit to the site, the pages accessed and documents downloaded, the previous site visited and the type of browser used. No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider's logs.
Financial Management and Contractual Records
Financial records are used to process and account for expenditure and revenue. Generally they contain the name, address and Australian Business Number of the service provider and the goods or services supplied. Contractual Records include personal information relating to consultants and other contractors who provide goods and services to Coco's Wealth Of Health. In accordance with the Australian Government's Disclosure Policy, Financial and contractual information is stored in Corporate Services and is accessed by staff and auditors of the Coco's Wealth Of Health.